Manchester City Council (MCC) has won the BT Online Excellence award for the best local council web site in Britain, representing a landmark in the Council's transformation agenda. MCC's online service strategy is a key component of the Council's transformation agenda which is being delivered through the Manchester Improvement Programme (MIP).
Socitm Consulting and SOLACE Enterprises has launched a new benchmarking service, which allows public and independent sector organisations to evaluate how well their corporate services are performing compared to their peers